All items are handcrafted and customized with care therefore we don’t usually accept returns or exchanges on unless the fault was ours. However, we understand that these pieces are very sentimental and important, so If you do have an issue with your product, please feel free to contact us and we can solve the issue.

Please note that custom products are non-refundable and non-returnable. In the case of an incorrect custom order please write to us.